11.6K views
Featured Not resolved
1.0
Details
Price Affordability
Product or Service Quality
Staff
57 comments

This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days.

They try to get you to make a payment over the phone before even saying their company's name. This is a third party extended coverage company with some of the worst reviews in the industry. They will do everything they can to force you to make a payment over the phone so you are locked in. They will not let you end the call to reconnect at a later time or pay online. After I hung up, I received 16 calls from the sales rep "Alex" until his shift conveniently ended at 7pm.

Be warned.

Red flags everywhere.

"Interstate National Dealer Services" is the name they gave me, it might not even be the right company name. The number on the mail notice is "855-494-4414." The number of the sales rep, Alex, is "855-494-4424."

Review about: Interstate National Dealer Services Warranty.

Reason of review: Poor customer service.

Had an Experience with Interstate National Dealer Services?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1392496

Recieved a notice for a 2014 Subaru Outback. As I do not, nor have I ever, owned a Subaru of any kind, I can only assume scam.

Anonymous
#1392108

Got a notice from them today and it is laughable due to the fact the vehicle mentioned was a 2014 Chevrolet Cruze. Considering I never owned any kind of Chevrolet it was an easy scam to spot.

Anonymous
#1383435

1-888-395-8636 SCAM.If you live in Illinois this is a scam number AND scam mail.

Unfortunately, I thought it was a real business. It has the hours and professional look to it. When I called they were super persistent that I had to have this warranty. When I told them I couldn't afford it they deducted a fair amount of money from the original payment plan.

After some suspicion from talking to my family about it, I called them back to cancel. I was on the phone for an hour arguing that I wanted my warranty canceled. When I told the lady I want my warranty canceled she had "phone issues" and couldn't hear me. After five minutes she suddenly could hear me.

The lady simply rambled on about how precious their warranty is and the benefits. Completely ignoring what I wanted. Then she offered to deduct more money from the original payment plan.

Red flags everywhere.I had to change my card number.

InterstateNational
#1380515
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving.We have started to receive a large volume of complaints similar to yours regarding unwanted mail and telephone calls, and want to assure you that we are here to help you.

Interstate National Dealer Services has been an industry leader for 37 years. We are an administrator and provider of service contracts, and assure you that these mailing/calls are not from Interstate. Again, we are sorry to hear about these frustrating solicitations.

Since they misrepresented to you that they were from Interstate, we will need your help to investigate this further.

Any additional information that you are able to provide will help us understand who is doing this, and will be shared with our legal counsel. Please visit http://www.interstatenational.com/pissedconsumer/ to contact us directly.

We have also been informed that our complaints need to be shared with the Vehicle Protection Association. They too want to know about these unwanted solicitations and RoboDialers. To file a complaint, please visit www.vpanet.org.

Thank you for your feedback.We appreciate when customers bring this to our attention.

Anonymous
#1375920

I WORKED FOR THE COMPANY AND THEY SELL ENTENDED COVERAGE FOR YOUR VEHICLE..THE OFFICE IN LOCATED IN VANNUYS CA..THE MANAGER NAME IS JEREMY.ALSO PIERRE IS A MANAGER..BUT THE RUSSIANS ARE THE OWNER'S...IT IS A SCAM...IF YOU BUY THE COVERAGE AND YOUR CAR BREAKS DOWN OOPS...U CANT EVEN CALL IN AND GET A LIVE PERSON..AND DONT THINK ABOUT A REFUND..SORRY IF YOU WSNT A EXTENDED WARRANTY GO TO A CAR DEALER....

Anonymous
#1345754

18883958636 same scam be alert!

Anonymous
Livonia, Michigan, United States #1314092

Extremely helpful post

I move from TX to MI a couple of months ago and bought my car here in MI less than 6 weeks ago and got this notice last week!..., so as it was mention in another post is either progressive, or the bank or the DMV who are partnering with this scammers... shameful!

///////////////////////////

Card Details:

Phone: 1-888-395-8636

Contract Administrated By: Business is American Auto Shield LLC and Royal Administration Services, Inc. Eleras Automotive Group 6209 Mid Rivers Mall Dr., Suite 315 Saint Peters, MO 63304

InterstateNational
to Alex #1380516
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving.We have started to receive a large volume of complaints similar to yours regarding unwanted mail and telephone calls, and want to assure you that we are here to help you.

Interstate National Dealer Services has been an industry leader for 37 years. We are an administrator and provider of service contracts, and assure you that these mailing/calls are not from Interstate. Again, we are sorry to hear about these frustrating solicitations.

Since they misrepresented to you that they were from Interstate, we will need your help to investigate this further.

Any additional information that you are able to provide will help us understand who is doing this, and will be shared with our legal counsel. Please visit http://www.interstatenational.com/pissedconsumer/ to contact us directly.

We have also been informed that our complaints need to be shared with the Vehicle Protection Association. They too want to know about these unwanted solicitations and RoboDialers. To file a complaint, please visit www.vpanet.org.

Thank you for your feedback.We appreciate when customers bring this to our attention.

Anonymous
Matthews, North Carolina, United States #1243955

Got the same thing in the mail and calls from "Alex"

InterstateNational
to Anonymous #1380517
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving.We have started to receive a large volume of complaints similar to yours regarding unwanted mail and telephone calls, and want to assure you that we are here to help you.

Interstate National Dealer Services has been an industry leader for 37 years. We are an administrator and provider of service contracts, and assure you that these mailing/calls are not from Interstate. Again, we are sorry to hear about these frustrating solicitations.

Since they misrepresented to you that they were from Interstate, we will need your help to investigate this further.

Any additional information that you are able to provide will help us understand who is doing this, and will be shared with our legal counsel. Please visit http://www.interstatenational.com/pissedconsumer/ to contact us directly.

We have also been informed that our complaints need to be shared with the Vehicle Protection Association. They too want to know about these unwanted solicitations and RoboDialers. To file a complaint, please visit www.vpanet.org.

Thank you for your feedback.We appreciate when customers bring this to our attention.

You May Also Like