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Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone
Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone
This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a payment over the phone before even saying their company's name. This is a third party extended coverage...
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Anonymous
Anonymous

I got one in CT-- red flag when they warn you you better contact them but don't identify themselves. I use a dealership and have insurance so I had no reason to believe their ...

Anonymous
Kim

They sent me a couple. I'm in Alabama. Never responded because I know when the warranty ends on my car and the card didn't even have a company name printed on it.

I got two extended warranty scam calls from 855-494-4424 within a week. They said they were from SafeGuard Auto, St Charles, MO. The first time they tried to scam me by trying to sell me an Enterprise Financial Group (EFG) fake warranty. EFG crooks are located in...
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InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have started to receive a large volume of complaints similar to yours regardi...

Anonymous
Anonymous

I'm currently with this company. Should I just take the lost of my money at this point And drop these guys????

I caregive for John here in Salem. John received a sheet of paper from this company stating they had sent several notices about updating his auto file and he had not contacted them. John is blind and has not driven for over 20 years. This is an advertisement for buying...
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Anonymous
John Smith

Anonymous? Really? Sounds like you are the fake one here.

InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have received a large volume of complaints similar to yours regarding unwante...

Interstate National Dealer Services Car Warranty Review

Interstate National Dealer Services
#988285
1.0
Details
Blown up engine supposed to be covered. 28 days later it is still in shop waiting for approval. I have the best plan from them but they give us such a runaround and no answers. Do not purchase this warranty.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Interstate National Dealer Services Warranty Review

Interstate National Dealer Services
#819452
2.9
Details
I read reviews and purchased a warranty from them and have had now 2 claims that were paid. I disagree with them not covering one part for airbag since it failed due to another covered mechanical problem, however, it does state that this wasn't included on the contract. Everything else was paid with no questions or hassle!
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Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Interstate National Dealer Services Cancellation Policy Review

Interstate National Dealer Services
#724481
1.0
Details
Dillion is very rude! Called twice to cancel policy and he hung up on me!
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Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Interstate National Dealer Services Calls Review

Interstate National Dealer Services
#702775
This service will not quit calling me, I work 10 hour days come home and fine this service on my answering machine. How do I get them to stop calling? With the reviews I read I have nothing to do with this company.
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Their computer is attacking mine and my family's cell phones with dozens of unwanted calls trying to solicit an extended warranty. I have asked several times to stop the calls, and they persist. Now they have started using a different local number to fake us out that...
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#1170442
Interstate National Dealer Services. Inc. does not honor their extended vehicle warranty contracts
In Feb of this year I purchased a used 2008 BMW 550i. The dealership offered an extended warranty through Interstate National Dealer Services (INDS, Inc.), I opted for the Copper Coverage Plan at $3000 up front price tag since it had fairly good coverage of most parts...
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InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

Thank you for your feedback. Interstate has been an industry leader for 37 years, and constantly strives to provide a high quality customer experience. We adjudicate claims ...

1.0
I didn't like
  • Ability to honor contract and warranty
#1050573
They refuse to honor their service contract. By the language in their own contract states that a repair should be covered yet they have refused to cover it. Specifically, they believe that an AC hose assembly is considered a maintenance part like a radiator hose just...
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InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

"Thank you for your feedback. Interstate has been an industry leader for 37 years, and constantly strives to provide a high quality customer experience. We adjudicate claims...

1.0
I didn't like
  • That they will not honor their contracts
#1063393
Continously call despite the number is on the do not call list. uses spoofed numbers that cant be blocked reported to FCC but seems the government doesnt seem to care. i think this website should publish the company's telephone number so we can call it and disrupt...
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InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have received a large volume of complaints similar to yours regarding unwante...

1-888-395-8636 SCAM. If you live in Illinois this is a scam number AND scam mail. Unfortunately, I thought it was a real business. It has the hours and professional look to it. When I called they were super persistent that I had to have this warranty. When I told them...
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InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have received a large volume of complaints similar to yours regarding unwante...

Took my 2012 750 BMWLI to shop. BMW submitted their repair cost and we faxed other requested documents. After receiving info agent never responded to phone, email or fax. Acquired another agent did the same thing and received the same results. My car was at BMW for 30...
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InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

Thank you for your feedback. Interstate has been an industry leader for 37 years, and constantly strives to provide a high quality customer experience. Please give us the op...

Contact Interstate National Dealer Services

Mailing Address:
Interstate National Dealer Services
6120 Powers Ferry Rd. NW, Suite 200
Atlanta, Georgia 30339
United States
Phone:
(678) 894-3500
More
They call my home and cell phone multiple times a week. Last week a female caller was very rude to me when i told her i dont need coverage. She rudely said yes you do and went on to argue toward me while i remained calm. I finally told her i will count to 3 to give her...
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InterstateNational
InterstateNational
Interstate National Dealer Services Verified Representative

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have started to receive a large volume of complaints similar to yours regardi...

1.0
#1077563