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New Reviewer
Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone
Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone
This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a payment over the phone before even saying their company's name. This is a third party extended coverage...
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82 comments
#1636417

Total scam company. Avoid them.

Possibly obtaining your information through Sirius XM. They know when your warranty expires and will attempt to reach you before and after it expires. Don't call them.

This is the number that appears on the postcard they send 888-395-****. The postcard also has no return address, email or website printed on it.

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Featured
ID
#540248 Review #540248 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
Interstate National Dealer Services Warranty
Reason of review
Poor customer service

RIP OFF!!

ITS A TOTAL SCAM, AND I ALSO BLAME BENTLEYS MOTORCYCLES IN MURRYSVILLE, PA FOR SELLING THIS CRAP TO ANYONE!DO

User's recommendation: I DO NOT RECOMEND.

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ID
#3291038 Review #3291038 is a subjective opinion of poster.
Location
Municipality Of Murrysville, Pennsylvania
Preferred solution
Full refund

Form to transfer warranty to new owner

Can you please email me a copy of the form required to transfer ownership of my warranty coverage to a new owner?716

User's recommendation: Excellent service!

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ID
#3128895 Review #3128895 is a subjective opinion of poster.
Location
Tonawanda, New York

No one can tell me when I'll get my money for the authorized repair

The Credit card numbers Interstate sent me don't work. After 4hrs on the phone they said they send a check... Well check didn't come. So I called again and was told computers down.
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ID
#3078463 Review #3078463 is a subjective opinion of poster.
Location
League City, Texas
New Reviewer

Never

They harass the *** out of you. Theyll call you continuously, everyday trying to get your money.
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ID
#1806565 Review #1806565 is a subjective opinion of poster.
Service
Interstate National Dealer Services Customer Care
Cons
  • Poor customer service
  • Calls you when you asked them not too
  • Junk mail
Preferred solution
STOP *** CALLING PEOPLE ON THE DO NOT CALL REGISTRY.

Customer service needs an entirely new management

Over the course of the last year, I have repeatedly informed National Dealer Services, both by voice and by pressing the”number”, yet I still get regular calls. I am sure these people are not a legitimate business. Don’t fall for the scam
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ID
#1676034 Review #1676034 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Poor customer service
Loss
$25
Preferred solution
Stop wasting my time

We bought an extended warranty

We paid 3000 to this scam company. Now i need to fix my car and all of a sudden noone exist and we all of a sudden dont have a warranty. We have legal binding documentation. This place is bull. Paul bianco was in ties with them and screwed me out of 3000.00
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ID
#1638677 Review #1638677 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Full refund

I cannot use the language I want to.

Bought a car 15 months ago and the huge cost of extended warranty thru Interstate. I was told it covered til 100,000 miles. I bought the car at 27,000 miles. Now Im told its only good til 50,000. Which Im at. I certainly would not have spent that kind of money on a platinum warranty to be covered one yr. I have to pay on this thing 5 more years! Misrepresentation at its fullest! I am screwed. Dont come back at me with your idiotic robot response Interstate. We all know nothing ever happens in the 1st year Some truth would be nice. Its about money, not ppl.
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ID
#1543164 Review #1543164 is a subjective opinion of poster.
Product
Interstate National Dealer Services Car Warranty
New Reviewer

Horrible Deception!!!!

I received the red and white "Vehicle Alert Notice." It is a false notice as it appears as though the authors of the notice are writing me on behalf of the dealership from which purchased my car. The notice itself is false and is by no means associated with the dealership where my car warranty is held. Horrible Experience --> due to false - misleading advertisement. Horrible!!! Absolutely Horrible!!! Sad Sad Sad Sad
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ID
#1450193 Review #1450193 is a subjective opinion of poster.
Product
Interstate National Dealer Services Warranty
Cons
  • Vehicle alert notice
Reason of review
Not as described/ advertised
Preferred solution
Report Issue To BBB
New Reviewer

STOP CALLING ME

National Dealer Services of West Palm, You call my cell phone like we are dating !!! Several times per day using the BS tactic of hiding your phone number behind a similar area code to mine. Then you insult me with an automated voice and put me on hold. Then a *** who doesn't know anything tries to sell me something that "must be accepted" while on the call. I now have a life-long commitment to never buy anything that I can determine is associated with your company. YES, YOU ARE THAT ANNOYING AND DISRESPECTFUL OF MY TIME !!!
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ID
#1441024 Review #1441024 is a subjective opinion of poster.
Reason of review
Relentless calling my cell phone under false pretenses and hidden phone number
Preferred solution
STOP CALLING ME
New Reviewer

Stop Harassing People!!

I’m done with these people. They harass me on a daily basis despite my best efforts to be placed on their “do not call” list. I have compiled a list of every key person in the company, as well as their phone numbers and positions within the company. Since they cannot leave me alone, I’m hoping they can get a taste of their own medicine. Leo Craig - Collections/Risk Specialist Seven seven zero-nine two eight-nine six six six Suzanne Moon - Legal Services. Four zero four-four eight three-one zero eight five Mark H Mishler - CEO/President Eight one four-five four one-four three one five Breanne Morley - Secretary Seven seven zero-eight six six-zero three nine four Administration Office - Eight Hundred-Five two six-Zero nine two nine In the admin office I have spoken to “John,” “Matthew,” and “Natasha.” I’m not sure if those are legitimate names but that’s what they identified themselves as. This company goes under several aliases. Here is the company names so far that I have researched back to their address at Sixty One Twenty Powers Ferry Road West in Atlanta, GA 30339. Interstate National Dealer Services Interstate National Interstate National Dealer Serv of Florida National Warranty Corp Warranty Central Automotive Warranty Services Serviceplan Inc The employees at this company realize they are a scam, and will tell you that “another company is spoofing them.” That is the line I’ve heard on multiple occasions. They waste my time every day, as I work from my phone and they disrupt my workflow operations. I absolutely cannot deal with it any longer and will not endure the harassing phone calls that I get every day. The next time I receive a phone call from anyone that represents this company (or its affiliates), there will be more than phone numbers released.
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2 comments
#1620975

Something is missing from this story.

#1621448
@PissedConsumer1620975

There is no story. They won’t stop calling me every day multiple times. Should there be more to that to be pissed off at them?

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ID
#1436331 Review #1436331 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Pissed off

They are not covering a repair that clearly states is covered in the warranty. They have horrible customer service. They are a fraudulent company. Their notes do not reflect what was actually done. They do not have any car experience at all. The service adviser and the claims adjuster said it is covered. No help at all was given. Im contacting the attorney generals office. My car is still at the dealership apart because i cant get it covered. I spent my savings on this vehicle and i cant get it fixed. Its frustrating. You know there is something going on when you request a transcript of the claim and the supervi
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1 comment
#1513797

Constant phone calls offering automobile repair coverage are unwanted and annoying. INDS,Inc won't stop calling day after day, even after 8pm EST. Anybody who sends them any funds will never see their money again.

ID
#1291812 Review #1291812 is a subjective opinion of poster.
Service
Interstate National Dealer Services Auto Claim
Reason of review
Order processing issue
Interstate National Dealer Services - STOP THE POSTAL MAIL
I don't know why these clowns keep bothering me. First, they called almost every other day for a year on my home phone, and I told them I don't have a vehicle worth putting a warranty on, (1996 Chevy Blazer, high mileage, 2'nd owner vehicle) and no matter what I said,...
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ID
#1286191 Review #1286191 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Interstate National Dealer Services Customer Care
Cons
  • Spamming postal mail
Reason of review
Poor customer service
Interstate National Dealer Services - Stop with the Letters!!!!
I don't know why these clowns keep bothering me. First, they called almost every other day for a year on my home phone, and I told them I don't have a vehicle worth putting a warranty on, (1996 Chevy Blazer, high mileage, 2'nd owner vehicle) and no matter what I said,...
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ID
#1286180 Review #1286180 is a subjective opinion of poster.
Service
Interstate National Dealer Services Advertisement
New Reviewer

Harrassing phone calls

I am on the National Do not Call list. For about 2 years I have been getting several calls a month from these "people". I have talked with the people in the call bank, who have very little capability to speak or understand English. I have told them I know this is a scam and not to contact me again. Today I received 2 letters in the mail. One had a Colorado address which is is a service called PostNet in Aurora, basically a mail drop. The other lists Interstate National Dealer Services in the fine print. Funny thing, both letters in envelopes mailed from ZIP 92799 which is Santa Ana, California. Now, if this "company" really ever reads this, I would like to know what part of Leave Me the *** Alone and I Do Not want this crap fake insurance do you not understand. You are breaking Federal Law ever time you call me. If I can find out this much info on you on the Internet in 30 minutes, imagine what a very talented computer user with an ax to grind could do. We could find you, who you are, and where you live. We could show up in the parking lot one night when you go to your car. This scam is aimed at a lot of elderly people. We didn't get this old by being stupid. We are tired of scammers trying to take advantage of us. Watch your backs, dudes. I hope someone with more $ and computer skills finds you. Have a nice day, now.Signed: A pissed off and fed up old lady!
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ID
#1283835 Review #1283835 is a subjective opinion of poster.
New Reviewer
This company will not back up their warranty. Bought a 4-wheeler 01/2017 and purchased an extended warranty. The ATV has been in and out of the shop since purchased. This 4-wheeler has very few hours on it because it stays in the shop. Wheel bearings and front and rear...
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3 comments
#1475176

Thank you for your feedback. Interstate has been an industry leader for 37 years, and constantly strives to provide a high quality customer experience.We adjudicate claims based on the terms and conditions of the coverage you purchased.

Since every claim is different, please give us the opportunity to discuss your concerns further. Kindly visit http://www.interstatenational.com/customercomplaint/ and provide us with your contact information, and our Member Services manager will call you directly.

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ID
#1246231 Review #1246231 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Interstate National Dealer Services Atv Warranty
Cons
  • That they will not honor their contracts
Reason of review
Warranty issue
Loss
$2600
Preferred solution
Repair ATV as per the Warranty that was Purchased!

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